Privacy policy

At Flexa, we value your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, and protect information when you visit our website or make a purchase with us.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Order history and customer support cases

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and unauthorized use

  • Send marketing and offers (only if you have consented to this)

3. Sharing of Information

We never sell your personal data to third parties.

We may share information with trusted third parties who help us run our business, for example:

  • Payment providers

  • Shipping and logistics companies

  • Analytics and marketing platforms

  • Customer support systems

These parties may only use the information to perform services on our behalf.

4. Cookies

Our website uses cookies to improve the user experience and analyze traffic. Cookies help us remember your preferences and understand how the website is used.

You can choose to block cookies through your browser, but some features of the website may then be affected.

5. Data Security

We use appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure.

Despite this, no transmission over the internet can be guaranteed to be completely secure.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to certain processing

  • Withdraw consent to marketing

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites.

8. Changes to This Policy

We may update this privacy policy as needed. Any changes will be published on this page.

9. Contact

If you have questions about this privacy policy or how we handle your data, you can contact us: